Postponed: Advance planning event in Donegal with the Decision Support Service

Important update: 1 May 2025

We regret that our upcoming event in Ballybofey, Donegal has been postponed due to the unexpected unavailability of key personnel. We hope to reschedule the event later this year.

If you have booked the information evening or a one-to-one session, you will be contacted directly by a member of our Enduring Power of Attorney (EPA) Helpdesk who will provide you with further information.

If you are seeking to create an EPA or need to discuss a time‑sensitive matter, we will arrange a call at a time that suits you. Alternatively, an online meeting with one of our helpdesk agents can be scheduled to bring you through an application on the MyDSS portal.

As always, visit myepa.ie for information on all of the steps involved in making an EPA.

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We are hosting an event in Donegal on Tuesday 5 and Wednesday 6 May 2026 designed to support people to plan ahead.

The event will focus on the practical steps required to create an Enduring Power of Attorney (EPA), including one-to-one sessions with staff from the Decision Support Service (DSS).

The events are split over two days.

Public information evening (Tuesday, 5 May 2026)

We will first host a public information evening with the Director of the DSS who will introduce the 

• key reforms under the Assisted Decision-Making (Capacity) Act 2015
• the guiding principals
• the new support framework
• the tools for advance planning
• the functions of the DSS

When: Tuesday 5 May 2026
Where: Villa Rose Hotel, Main Street, Ballybofey, Co. Donegal, F93 C2CF
Time: 6-7pm
Partners: Donegal Community Health Forum

Booking

• Ring Freephone (01) 211 9750 and ask for the EPA Helpdesk
• Email EPAhelpdesk@decisionsupportservice.ie or
• Book online by clicking BOOK NOW

One-to-one EPA Helpdesk (Wednesday, 6 May 2026)

We invite members of the public to meet us on a one-to-one basis to start their own Enduring Power of Attorney application. This is a practical walk-through session, where each person can book their own appointment and bring their own documentation. 

When: Wednesday 6 May 2026
Where:  Villa Rose Hotel, Main Street, Ballybofey, Co. Donegal, F93 C2CF
Time: 10:00am-4:45pm
Partners: Donegal Community Health Forum

Booking

• Ring Freephone (01) 211 9750 and ask for the EPA Helpdesk
• Email EPAhelpdesk@decisionsupportservice.ie or
• Book online by clicking BOOK NOW

What you need to bring

The DSS team will be on hand to show you how to register online and start your own EPA application.

If you have a verified MyGovID account you can create and verify your MyDSS account before attending your one-to-one EPA appointment, please see the below video on how to create and verify a MyDSS account.  

Creating and accessing a MyDSS account     

Alternatively, if you do not have a verified MyGovID account, please complete our manual ID verification form through the ID verification form on our website before attending your appointment, you will need; 

• One photo ID (current and in date)    
• Two proofs of address (dated within the last six months)    

For further information on the acceptable forms of photo ID and proof of address, and for further information on the Enduring Power of Attorney process please see our website decisionsupportservice.ie  

In preparation for starting your EPA application, you will need to consider some important questions and have some information with you on the day. 

Please click on the link Checklist to help you become 'EPA Ready'.

Click on the link Book Now to book your appointment