Accessibility Policy

The full Accessibility Policy is published below, divided into sections to make it easier to read online. You can also download the policy as a PDF using the link provided in each section. The policy explains when a person may use our manual alternative process instead of MyDSS to access, complete and submit forms and documents electronically. It helps us provide the right level of individual support to people who need it, while ensuring the efficient operation of the service.

What is the purpose of the Accessibility Policy?

Introduced in July 2024, the main purpose of the Accessibility Policy sets out the circumstances in which a person may use the manual alternative process instead of using MyDSS to access, create and submit forms and documents electronically.

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Definitions of words in the Accessibility Policy

Introduced in July 2024, the main purpose of the Accessibility Policy sets out the circumstances in which a person may use the manual alternative process instead of using MyDSS to access, create and submit forms and documents electronically.

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Overview of the Accessibility Policy

This section explains the forms that are required as part of an application for a decision support arrangement.

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What if a person is unable to use MyDSS?

This section explains the considerations that are taken into account and assessing the required support needed by a person applying for a decision support arrangement.

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Process for applying to use the manual alternative to MyDSS

This section explains the process of applying to use the manual alternative to MyDSS.

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Specific considerations relating to an enduring power of attorney

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