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How to make a complaint

Any person can make a complaint about an appointed decision supporter or a decision support arrangement.If you have any safeguarding concerns, please visit our useful links page.

How to make a complaint

What you can make a complaint about

You can make a complaint about: A Decision-Making Assistant A Co-Decision-Maker A Decision-Making Representative An Attorney A Designated Healthcare Representative A decision support arrangement

What you can make a complaint about

Our complaints and investigations procedures

We have published a document which contains more information about all our complaints and investigations procedures.

Our complaints and investigations procedures

Complaints about an Attorney

Any person will be able to make a complaint about an attorney. Complaints must be for one of the following reasons: an attorney is making, or is trying to make, decisions that are not included in the agreement an attorney is unable to perfor

Complaints about an Attorney

Complaints about a decision-making representative

Any person can make a complaint to us about a decision-making representative. must be for one of the following reasons: the decision-making representative is making, or is trying to make, decisions that are not included in the court’s decisio

Complaints about a decision-making representative

Welcome to the Decision Support Service website

We exist to promote the rights and interests of people who may need support with decision-making now, or who may wish to plan ahead. We register decision support arrangements and supervise decision supporters.

Welcome to the Decision Support Service website

Who can be a co-decision maker?

You can be a co-decision-maker if you are an adult (18 years and over). The person appointing you must know and trust you.

Who can be a co-decision maker?

What's involved in being a co-decision-maker?

As a co-decision-maker, your role will be to make certain decisions together with the person who appointed you. You will only act as co-decision-maker for decisions listed in the agreement. But, any decision included in the agreement must be made tog

What's involved in being a co-decision-maker?

How does the DSS monitor and supervise a co-decision-maker?

Co-decision-makers must to send a written report to us every year. The reports must include details of big decisions made together as part of the agreement. 

How does the DSS monitor and supervise a co-decision-maker?

Who can be a decision-making representative?

You can become a decision-making representative if you are an adult (18 years and over) and the court thinks you are a suitable person for the role.

Who can be a decision-making representative?
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Contact details

Waterloo Exchange, Waterloo Road

Dublin 4

Freephone: +353 (01) 211 9750

Eircode: D04 E5W7

Email: queries@decisionsupportservice.ie

Media enquiries: media@decisionsupportservice.ie

The Decision Support Service is a function of the Mental Health Commission.