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How to make a complaint
Any person can make a complaint about an appointed decision supporter or a decision support arrangement.If you have any safeguarding concerns, please visit our useful links page.
What you can make a complaint about
You can make a complaint about: A Decision-Making Assistant A Co-Decision-Maker A Decision-Making Representative An Attorney A Designated Healthcare Representative A decision support arrangement
Our complaints and investigations procedures
We have published a document which contains more information about all our complaints and investigations procedures.
Complaints about an Attorney
Any person will be able to make a complaint about an attorney. Complaints must be for one of the following reasons: an attorney is making, or is trying to make, decisions that are not included in the agreement an attorney is unable to perfor
Complaints about a decision-making representative
Any person can make a complaint to us about a decision-making representative. must be for one of the following reasons: the decision-making representative is making, or is trying to make, decisions that are not included in the court’s decisio
Welcome to the Decision Support Service website
We exist to promote the rights and interests of people who may need support with decision-making now, or who may wish to plan ahead. We register decision support arrangements and supervise decision supporters.
Who can be a co-decision maker?
You can be a co-decision-maker if you are an adult (18 years and over). The person appointing you must know and trust you.
What's involved in being a co-decision-maker?
As a co-decision-maker, your role will be to make certain decisions together with the person who appointed you. You will only act as co-decision-maker for decisions listed in the agreement. But, any decision included in the agreement must be made tog
How does the DSS monitor and supervise a co-decision-maker?
Co-decision-makers must to send a written report to us every year. The reports must include details of big decisions made together as part of the agreement.
Who can be a decision-making representative?
You can become a decision-making representative if you are an adult (18 years and over) and the court thinks you are a suitable person for the role.
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