How to make a complaint

Any person can make a complaint about an appointed decision supporter or a decision support arrangement.

If you have any safeguarding concerns, please visit our useful links page.

Complaint forms

Please download the appropriate complaint form at the links provided from the list below and email the completed form to us.

Alternatively you can print off a form and post it to us or contact us to ask for a complaint form to be sent by post.

Complaint Form - Attorney appointed or an Enduring Power of Attorney made under the 1996 Act

Complaint Form - Attorney appointed or an Enduring Power of Attorney made under the 2015 Act

Complaint Form - Decision-Making Assistant or a Decision-Making Assistance Agreement

Complaint Form - Co-Decision-Maker or a Co-Decision-Making Agreement

Complaint Form - Decision-Making Representative

Complaint Form - Designated Healthcare Representative

Find out more

You can read more about how to make a complaint in our Complaints and Investigation Procedures.

You can find out more about how to use MyDSS at the link MyDSS Help

You can also contact the Complaints and Investigations Team by:

Email: complaints@decisionsupportservice.ie

Freephone: +353 (01) 211 9750

Post: Complaints and Investigations Team, Decision Support Service, Waterloo Exchange, Waterloo Road, Dublin 4, D04 E5W7.