Monitoring a decision-making assistance agreement

Your decision-making assistant does not need to submit reports to us unless we request them.

As part of monitoring your agreement we may send someone to talk to you or your decision-making assistant.  For example, we can send a general visitor or special visitor if we receive a complaint about your decision-making assistant or we want to check the agreement is working the way it should. The visitor can give us with a report on certain matters relating to the agreement. 

Click on the link to bring you to the section general visitor.

Click on the link to bring you to the section special visitor.

Click on the link to bring you to the section on complaints and investigations.